bj111 Privacy Policy

1Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected and processed by bj111 ("we", "us", "our") in connection with your use of the bj111 website at bj111.vu and all associated services, games, and features offered through the Platform ("Platform"). By registering an account with bj111 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy is intended to meet the requirements of internationally recognised data protection standards. It applies to all players accessing bj111 from Bangladesh and any other jurisdiction where the Platform is made available. If you are under the age of 18, you are strictly prohibited from using the Platform and from providing any personal data to bj111.

2Personal Data We Collect

bj111 collects personal data through several channels: directly from you during registration and account management, automatically through your use of the Platform, and from third-party service providers where permitted by law. The categories of personal data we collect are set out below.

2.1 Data You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile phone number, and a chosen username and password when you create a bj111 account.
• Identity Verification (KYC) Data: Copies of government-issued identity documents (National ID card, passport, or driving licence) and proof of address documents (utility bills, bank statements) provided during the Know Your Customer verification process.
• Payment Data: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) necessary to process deposits and withdrawals. Full card numbers are not stored by bj111 — payment processing is handled by PCI-DSS compliant third-party processors.
• Communication Data: The content of any messages you send to the bj111 support team via email or live chat, including feedback, complaints, and dispute correspondence.
• Preferences and Settings: Language preferences, marketing communication preferences, and responsible gaming tool settings such as deposit limits and session reminders.

2.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device type, screen resolution, and time zone settings.
• Usage Data: Pages visited on the Platform, games played, betting history, session duration, click-stream data, and search queries entered within the Platform.
• Cookie Data: Data collected through cookies and similar tracking technologies, as further described in Section 7 of this Policy.
• Transaction Data: A complete record of all deposits, withdrawals, wagers, winnings, bonus activations, and promotional claims associated with your account.

2.3 Data from Third Parties

bj111 may receive personal data about you from the following third-party sources where we have a lawful basis to do so:

• Identity verification and anti-fraud service providers who help us confirm your identity and detect suspicious activity.
• Payment processors who confirm successful transactions and flag potentially fraudulent payment attempts.
• Advertising partners (where you have consented to being served targeted promotions through their channels).

3How We Use Your Personal Data

bj111 processes your personal data only for specific, legitimate purposes and only where a valid legal basis exists for that processing. The table below summarises our primary processing activities.

3.1 Marketing Communications

bj111 will only send you promotional emails, SMS messages, or in-platform notifications relating to bonuses, new games, or special offers if you have explicitly opted in to receive such communications. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your account preferences or by contacting the support team. Withdrawing consent does not affect the lawfulness of processing carried out prior to withdrawal.

3.2 Automated Decision-Making

bj111 uses automated systems to detect potentially fraudulent activity, to flag accounts that may require responsible gaming intervention, and to assess bonus eligibility. Where an automated decision has a significant effect on your account — for example, a temporary account restriction triggered by fraud-detection algorithms — you have the right to request human review of that decision by contacting [email protected].

4Sharing Your Personal Data

bj111 does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

4.1 Service Providers and Data Processors

We engage trusted third-party service providers who process personal data on our behalf under written data processing agreements. These providers are contractually prohibited from using your data for any purpose beyond the services they provide to bj111. Categories of processors include:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa and Mastercard payment network processors — to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with anti-money laundering obligations.
• Cloud Infrastructure Providers: Hosting and database services that store Platform data in secure, access-controlled environments.
• Analytics Providers: Anonymised or pseudonymised usage analytics tools that help us understand how players interact with the Platform.
• Customer Support Platforms: Software providers that power our live chat and email support infrastructure.

4.2 Legal and Regulatory Disclosure

bj111 may disclose your personal data to law enforcement authorities, regulatory bodies, or legal counsel where we are legally required or compelled to do so, or where disclosure is necessary to protect the rights, property, or safety of bj111, our players, or the general public. We will notify you of any such disclosure where we are legally permitted to do so.

4.3 Business Transfers

In the event that bj111 undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

5Data Retention

bj111 retains your personal data for no longer than is necessary for the purposes for which it was collected, taking into account legal retention obligations and legitimate operational requirements. Our standard retention periods are as follows:

• Account and Registration Data: Retained for the duration of your account and for a period of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC and Identity Verification Documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Transaction Records: Retained for 7 years following the transaction date to satisfy financial record-keeping obligations.
• Communication Records: Support communications are retained for 3 years from the date of last contact.
• Cookie and Analytics Data: Typically retained for no longer than 13 months from the date of collection.
• Marketing Preferences: Retained until you withdraw consent or for 2 years of account inactivity, whichever comes first.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where data cannot be immediately deleted due to technical constraints, it will be isolated from further processing pending secure deletion.

6International Data Transfers

bj111 operates as an international online gaming platform and may transfer your personal data to servers and processors located outside of Bangladesh. Where such transfers occur, bj111 takes appropriate steps to ensure that your data receives an equivalent level of protection to that which applies within Bangladesh. Safeguards we employ include:

• Entering into data processing agreements with all third-party processors that incorporate internationally recognised data transfer clauses.
• Using service providers whose infrastructure is located in jurisdictions with adequate data protection frameworks.
• Ensuring all international transfers are subject to the same access controls, encryption standards, and security measures as data stored domestically.

If you wish to obtain further information about the specific safeguards applied to any international transfer of your personal data, please contact our support team at [email protected].

7Cookies and Tracking Technologies

bj111 uses cookies — small text files stored on your device — and similar tracking technologies such as web beacons and pixel tags to enhance your experience on the Platform and to gather analytics data. The categories of cookies we use are described below.

7.1 Essential Cookies

These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security checks. Essential cookies cannot be disabled without impairing the functionality of the Platform.

7.2 Performance and Analytics Cookies

These cookies collect anonymised or pseudonymised information about how visitors use the Platform — for example, which pages are visited most frequently and whether users encounter error messages. The information gathered helps us improve the performance and usability of bj111 for all players.

7.3 Functional Cookies

Functional cookies allow the Platform to remember choices you have made — such as your preferred language, your responsible gaming settings, and whether you have dismissed certain notifications — in order to provide a more personalised experience.

7.4 Targeting and Advertising Cookies

Where you have provided consent, bj111 may use targeting cookies to deliver promotional content that is relevant to your interests. These cookies track your browsing activity across sessions. You may withdraw consent for targeting cookies at any time by updating your browser's cookie settings.

8Your Data Protection Rights

As a player using the bj111 Platform, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and your registered account details.

bj111 will acknowledge all data rights requests within 5 business days and will aim to fulfil them within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

9Children's Privacy

bj111 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not use the Platform or submit any personal data to bj111 under any circumstances.

If bj111 becomes aware that personal data has been collected from a person under the age of 18 without appropriate parental consent, we will take immediate steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to bj111, please contact us immediately at [email protected] so that we can take appropriate action.

10Data Security Measures

bj111 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• 256-Bit SSL Encryption: All data in transit between your browser and the bj111 Platform is encrypted using TLS/SSL protocols.
• Data Encryption at Rest: Sensitive personal data stored on our servers — including KYC documents and payment details — is encrypted at rest.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. bj111 staff access to player data is logged, monitored, and regularly reviewed.
• Vulnerability Management: The Platform undergoes regular security assessments and penetration testing to identify and remediate potential vulnerabilities.
• Incident Response: bj111 maintains a documented data breach response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay.

While bj111 takes all reasonable precautions to protect your data, no system is completely immune from security threats. You are responsible for maintaining the security of your own account credentials. We strongly advise using a strong, unique password for your bj111 account and not sharing your login details with anyone. bj111 will never ask for your password via email or live chat.

11Third-Party Links and Services

The bj111 Platform does not contain links to third-party websites for external commercial purposes. Any links present on the Platform relate exclusively to bj111's own services and internal pages. Accordingly, this section is provided for completeness: if you navigate away from the Platform to any external site — for example, via a payment provider's own portal — that site's own privacy policy will govern the collection and use of your data. bj111 is not responsible for the privacy practices of any third-party site or service.

12Changes to This Privacy Policy

bj111 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material — such as a new category of data being collected or a new purpose for which existing data is used — we will notify registered players via the email address associated with their account at least 7 days before the changes take effect.

Minor updates such as typographical corrections or clarifications to existing descriptions may be made without prior notice. The version number and "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how bj111 protects your data. If you disagree with any material change to this Policy, you have the right to close your account and request deletion of your data in accordance with Section 8 of this Policy.

13Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bj111 holds about you, please contact our support team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Data Requests: "Data Rights Request — [Your Registered Username]"
• Subject Line for Privacy Queries: "Privacy Policy Enquiry"
• Support Hours: 24/7, aligned to Bangladesh Standard Time (BST, UTC+6)
• Response Time: Acknowledgement within 5 business days; full response within 30 calendar days